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1. HOW TO ORDER
To find a specific title on our website you can use our ‘Site Search’. Enter the title of the book you want or the author or a keyword or the ISBN—then just press the Go button. The book you entered will appear and you’ll find a detailed description by clicking on the title. If you like what you see simply add it to your cart. Or you can choose a category of interest and browse the titles, then add your choices to your shopping cart.
2. PAYMENT METHODS
Stackpole Books accepts VISA, MasterCard and American Express.
3. SHIPPING METHODS
Shipping charges are subject to change.
Unless otherwise indicated, each title on this site is available for your order. However, from time to time, we unexpectedly run short of certain titles. In the unlikely event that this would happen with your order, we will notify you of the backorder, and deliver the book immediately upon availability. You will not be charged for backordered titles until the time of shipment.
Stackpole Books accepts returns up to thirty (30) days from date of invoice. Returned books must be received in saleable condition or refund/credit will not be issued. We recommend that you insure your return; we cannot give you credit for a return that is lost in the mail. There is no fee for returns, although you will not be reimbursed for the shipping cost. If the returned item is in good, resalable condition we will credit your charge card, or send you a refund check if you paid with a check or money order. Credit will be issued only for books purchased directly from Stackpole Books.
Direct all returns to:
Please include your invoice number and reason for return.
6. TO CHECK THE STATUS OF AN ORDER
Please call Customer Service: 800-732-3669 extension 136. We are available Monday–Friday, 8:30 AM–4:30 PM Eastern Standard Time.
7. TO CHANGE YOUR ORDER
Please contact us by phone Monday–Friday, 8:30 AM–4:30 PM Eastern Standard Time. If the order has not yet been processed, it should be relatively simple to make changes to it. We send the orders to our warehouse as they are received, so the opportunity to change your order is better if you contact us within the same day.
8. IF YOUR ORDER IS INCOMPLETE OR DAMAGED
Please call Customer Service: 800-732-3669 extension 136 or email firstname.lastname@example.org immediately upon receipt of your order.
|© Copyright 2014 STACKPOLE BOOKS 5067 Ritter Road Mechanicsburg, PA 17055-6921 PHONE: (717) 796-0411 / (800) 732-3669 FAX: (717) 796-0412|