Privacy Policy

Privacy Policy

Stackpole Books is committed to safeguarding your privacy. Please read the following policy to understand how your personal information will be treated as you use our website.

Stackpole Books does not sell, rent, loan or trade its mailing lists, whether electronic or postal. All commercial email from Stackpole Books is either on an "opt-in", voluntary basis or in direct response to an email request or purchase transaction we have received. If you no longer wish to receive email from Stackpole Books, we will gladly respect your wishes. Please send an email with the word "remove" in the subject line to the email address (example: news_crafts@stackpolebooks.com) of the specific list from which you wish to be removed. You may also click on the "unsubscribe" link at the at the bottom of each Stackpole email message.

Stackpole Books collects information in several ways from its customers and users.

When you visit stackpolebooks.com, our Web server automatically logs your requests, but this does not allow us to identify you as an individual. stackpolebooks.com also uses cookies to record information about items you order during a session, but we do not use cookies in conjunction with personal or credit card information.

To place an order at stackpolebooks.com, you must create an account. When creating an account, Stackpole Books may collect and store some or all of the following: your name, contact name, username, password, email address, shipping and billing addresses, and contact phone number, along with additional information that Stackpole Books may add such as an account number. We will use your account information and your credit card information to process your current order. We may use your account information for future orders, and to contact you regarding the status of your orders. We may also maintain your order history for our internal records. We will not share your account information with anyone unless release of the information is required by law.

Some personal information is gathered when you "proceed to check out" including, but not limited to: your name, physical mailing address, physical shipping address (if different than your mailing address), your email address, daytime telephone number, credit card number and expiration date and information about where you first learned about this site.

We use the information we collect from you to better serve your needs. From time to time we will send you advertising information about our products and services that we feel may be of interest to you. We deliver this information to you both via the US Postal Service and through the Internet. Stackpole Books may also occasionally ask users to complete surveys that are used for research purposes.

If you wish to be removed from our e-mail address list, you can:

  • click on the "unsubscribe" link at the bottom of each Stackpole email message;
  • call Customer Service at (800) 732-3669 ext. 136 (U.S. only), Monday through Friday 8:30 AM - 4:30 PM EST;
  • write to us at Stackpole Books, 5067 Ritter Road, Mechanicsburg, PA 17055.

Finally, Stackpole Books and stackpolebooks.com may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, or the rights and property of anyone else that could be harmed by such activities. Stackpole Books and stackpolebooks.com may disclose or access account information when the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Stackpole Books's privacy policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. We reserve the right to change and update the privacy policy, and these changes will be posted on our web site. We encourage you to visit this page from time to time to ensure you are aware of any changes we may have made.

Policy effective 12/20/10

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